Dovile - Creating a Premium Client Experience with Seamless Systems
Luxury Wedding & Events Planner
DUBSADO BUILD
Meet Dovile
Dovile is a luxury wedding planner based in Italy, renowned for crafting intimate, high-end celebrations with effortless elegance.
But as her client base grew, so did the demands on her time, requiring more manual work and effort to maintain the seamless, high-touch experience she was known for.
The Challenge
Despite her thriving business, Dovile’s manual systems couldn’t keep up. Client onboarding, proposals, and scheduling required time-consuming back-and-forths. She needed automation and workflows to elevate her client journey and reclaim time to focus on the bit that required her skills - creating unforgettable weddings. She was:
Manually managing her admin and onboarding clients which was eating into her time.
Sending Google Docs for proposals lacked the polished, luxury feel she wanted to provide.
Caught up in back-and-forths with scheduling, contracts, and payments, which was slowing down the process.
Our Approach
We built Dovile’s Dubsado from scratch, creating a seamless, high-end client experience that matched the luxury nature of her business.
Created beautiful custom-coded proposals and forms to elevate her presentation and make every client touchpoint feel premium.
Designed custom Dubsado workflows - automating client onboarding, scheduling, contracts, and invoicing so she no longer has to do everything manually.
Streamlined scheduling and payments, creating a seamless, hands-off booking process with everything automated.
Added personalisation throughout the system, allowing each client to feel nurtured while keeping everything efficient and streamlined.
The Transformation
Since working together, Dovile now spends less time on admin and reptitive tasks, knowing her automated system is taking care of the details.
Connect with Dovile
INSTAGRAM: @wedbydovile
WEBSITE: www.wedbydovile.com