Operations Retainer
FOR THE VISIONARY CEO WHO WANTS A PARTNER TO HOLD THE OPERATIONS, HONOUR THE VISION, AND HELP BRING IT TO LIFE.Taking the overwhelm out of business so you lead with confidence
You’ve built your business from the ground up, turning your passion into something you're truly proud of. But behind the scenes, you're operating in chaos and on the fast track to burnout, jeopardising your business and your sanity.
The right support - whether it’s someone to manage your operations or a reliable task-doer - helps you scale sustainably and create space to focus on what you love. You’ll finally have a business that runs smoothly, feels good, and gives you the freedom to step back when needed.
WOULDN’T IT BE NICE TO….Have the headspace to step fully into your CEO role
Trust that your operations are running smoothly without the need to micromanage
Deliver a high-touch experience where both your clients and team thrive
Take that day off or spontaneous trip whenever you feel like it, knowing everything is under control
Have a strategic partner to help bring your big-picture goals to life
Taking the overwhelm out of business so you lead with confidence
You’ve built your business from the ground up, turning your passion into something you're truly proud of. But behind the scenes, you're operating in chaos and on the fast track to burnout, jeopardising your business and your sanity.
The right support - whether it’s someone to manage your operations or a reliable task-doer - helps you scale sustainably and create space to focus on what you love. You’ll finally have a business that runs smoothly, feels good, and gives you the freedom to step back when needed.
WOULDN’T IT BE NICE TO….Have the headspace to step fully into your CEO role
Trust that your operations are running smoothly without the need to micromanage
Deliver a high-touch experience where both your clients and team thrive
Take that day off or spontaneous trip whenever you feel like it, knowing everything is under control
Have a strategic partner to help bring your big-picture goals to life
“I feel like I have true partners in my business”
Before working with Devon and Alex, I felt like I was just outsourcing tasks. Now, I feel like I have true partners in my business. Devon is my calm-in-the-chaos ally, quietly keeping the wheels turning and making sure nothing slips through the cracks. Alex has this uncanny ability to spot the tiniest detail and then magically build an automation that makes my life easier. They both bring heart as well as skill, and it’s rare to find support that feels this invested in your success. They’re the kind of people you want in your corner.
AGGIE MCCABE, THYROID NUTRITIONIST & MIND-BODY COACH
Online Business Management
We dive into the heart of your business, providing high-level oversight of your operations and handling the heavy lifting. As your trusted partner, we turn your big-picture ideas into actionable results. We bridge the gap between strategy and execution, manage your team, and streamline your backend so you can step into your leadership role and scale with confidence.
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The CEO with a big vision who is ready to hand off the operational reins to a strategic partner who keeps things moving behind the scenes so they can stay in their zone of genius and grow without burning out.
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Day-to-day operations oversight
Strategic planning
Project management
Team management
System and process optimisation
Complex automation setup
Launch planning and coordination
SOP development and maintenance
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Retainers starting at £960 p/m
Tech Virtual Assistance
Prioritise your peace with ongoing support. If you find yourself caught up in backend operations instead of working on your long-term vision, our specialised assistance takes care of the day-to-day and ensures seamless execution behind the scenes. This way, you can step away from the tech and admin overwhelm, stay in your zone of genius, and have room to breathe.
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The entrepreneur who needs a support system to handle the time-consuming and tedious tasks, enabling you to concentrate on the work that actually requires you.
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Funnel setup
Course setup and maintenance
Email marketing setup and scheduling
CRM maintenance
Zapier automations
Community and membership support
Admin support
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Retainers starting at £360 p/m
“You are investing the expansion of your business”
It's a relief to know I can trust you have my back, to think of things proactively, to be invested in the growth of my business, to see the big picture, and to be able to hand over the things that were taking up my brain space. From a tactical perspective: Alex will help take ownership of the millions of thoughts you have as a business owner. He can take on all the things you don’t know when it comes to project management, systems, processes, and team organization. From a personal perspective: Alex and Devon are such a joy to spend time with, they make problem solving genuinely fun.
SARAH SAXTY, BRAND MENTOR & BUSINESS COACHProficient in 20+ platforms…
Why work with us?
We’re Alex & Devon, your operations manager and systems consultant duo for founders who are building businesses that genuinely feel as good as they look.
With over 8 years in strategy and business operations, we’ve supported teams of 15+, held the backend during 6–7 figure launches, and kept businesses running smoothly while founders took time off for holidays, rest, or real life.
And because we’ve been through burnout ourselves - and learned how to rebuild sustainably - we’re here to make sure you never have to reach (or return to) that point.
WHAT OUR FOUNDERS HAVE TO SAY
Frequently Asked Questions
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Tech Virtual Assistance (Tech VA) is task-based execution, handling support and maintenance of tech and systems. Tech VAs are about efficient action and getting things done based on clear direction, not steering the strategy.
Online Business Management (OBM) is high-level oversight of your business operations. It brings together strategic thinking and hands-on implementation to keep things running smoothly day to day, whilst supporting your team and setting your business up for sustainable growth.
OBMs lead and strategise, while Tech VAs execute tasks.
Not sure what you need? Get in touch, and we’ll help you figure it out.
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If you require a blend of OBM and Tech VA, we offer customised hybrid packages tailored to your specific needs.
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The Systems Overhaul is for businesses that need a large structured, strategic setup from the ground up - whether it’s a CRM, a complex project management system, or a complete backend transformation.
Ideal for businesses with no systems in place or those in need of a full rebuild, the Systems Overhaul delivers a done-for-you setup designed for long-term scalability.
After the setup, businesses can transition into an OBM or Tech VA retainer, depending on their needs, for ongoing management, optimisation, and support.
Not sure what you need? Get in touch, and we’ll help you figure it out.
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Our services are available on a month-to-month basis, with no long-term commitment required. This means you can engage our services monthly without being tied to a lengthy contract, giving you the flexibility to continue as long as you need.
However, we highly recommend a minimum of 3 months for our OBM retainer to build and implement strategies that create the best long-term results.